Return and Refund Policy
Thank you for shopping at Sfytt.
We want you to love the pieces you receive just as much as we love creating them. However, if for any reason your order doesn't work out as planned, we have a 15-day return window to create a return. Return instructions are given below.
How to Proceed for Return/Exchange ?
Step 1 : Go to Account
Step 2 : Select Merchandise Returns
Step 3 : Select Products which you want to Return/Exchange
Step 4 : Drop us Email on email@example.com regarding Return/Exchange.
Step 5 : Pack & Ship Product to This Address:
- 36, Supreme Industrial Estate, Near Zavery Estate,
GIDC Kathwada, Ahmedabad, Gujarat-382430
Step 6 : Once Received the Product at our warehouse, Refund/Exchange will be proceed within 2-4 Days
We have a 15-day return window for all items on our site (excluding items discounted 50% or more). This return window begins once your package has been delivered to you. Following Criteria that covers returns & exchange:
- You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of forward shipping will be deducted from your refund.
- Return products must be unused and returned with all original packaging and tags with which they are shipped.
- If the tags are tampered with or broken, then the product will not be accepted for return.
- Items with strong odors or smells like smoke, cologne, detergent, scented sprays, body odor, etc., will not be accepted.
- Exchanges can only be requested for the same item in alternate sizes.
- If Received products are defective or damaged they are eligible for Replacement.
- If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued.
- For Proceed for Exchange visit Merchandise returns in Dashboard then select the item you want to exchange and drop us the message.
- If you request to cancel the order and your order has not been shipped, then you are eligible for a full refund.
- Please note that once your order has been shipped from our side and then if you ask for cancellation then as per the refund policy, Shipping and RTO charges will be deducted from the full amount.
To cancel your order,
- Email: firstname.lastname@example.org
- WhatsApp: 8200 211 020
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: email@example.com
- By visiting this page on our website: https://www.sfytt.com/contact-us
- By WhatsApp: 8200 211 020